All Medications AND Supplements must be provided IN THEIR ORIGINAL PACKAGING. We also cannot alter the dosage from the packaging without a prescription from your Veterinarian.
This includes things like pro-biotics, joint supplements, over the counter allergy medications, calming/hemp supplements, fish oil, digestive assistants, etc.
We have had a drastic increase of pet parents providing supplements for their pups mixed in to their pre-measured food bags or separated into baggies instead of in their original bottles. We CANNOT give these to your dogs. If we can’t identify what we are giving them, we have to remove it from the bags and store separately until pick-up.
This is a Department of Agriculture requirement that we strictly follow. This is for the safety of your pet, as if they have a medical emergency and we can’t identify what was given to them, that can affect the outcome of their medical care. Giving these to your pups without us logging their dosage and frequency can cost us our animal care license and we do not allow ANY exceptions.
Belongings
We have also had an increase in pet parents providing their dog’s food in the purchased unresealable bag. It is very important that all food provided to us be in something re-sealable in order for us to safely store the food.
The following are acceptable forms of food packaging:
1. The purchased bag as long as it has a zipper for an air-tight seal
2. Pre-measured ziplock sandwich bags
3. Gallon ziplock bags
4. Any form of tub that creates an air-tight seal.
We also strongly recommend providing an extra meal in case your flight is delayed or any other reasons that you are unable to pick up your pup as planned. Any dry food or wet food provided by us may be added for an additional charge.
We appreciate your understanding and cooperation.
Gingr Confirmation/Reminder Email Errors
Gingr, the database we use for all our communications, is currently experiencing a new company wide bug that is affecting confirmation and reminder emails. If you place a reservation with us online or over the phone, a confirmation email is usually sent after we are able to approve the request, but those emails are not always sending. However, we ARE still receiving your requests.
We have been in contact with Gingr and they are actively working to fix the issue. In the meantime, if you have any concerns about your reservation, don’t hesitate to call us to confirm.
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We also try to post daily on Facebook and Instagram for you to see awesome pictures of your pups playing and enjoying their time in daycare!
Meet Cooper, our Tail Wagger of the Month of May! Cooper is a 2 year old German Short Haired Pointer who has been joining us for Daycare weekly since he was just a little pup. You can’t tell it by his face, but this boy has a wild side. Hide your food from this boy or he’ll devour it. His favorite activities in Daycare are lunch time, sun bathing, and wrestling as hard as possible with his gal pals. His best friends are Bonnie the Basset Hound, Kai the Black Lab mix, and Roxy the Beagle Mix (all the ladies of course).
Thank you Brian for making Cooper a part of our pack!
Thank you for supporting our small business!
Waggin’ Tails is very proud to be family owned and operated. Bri, Kellen, and Melissa strive every day to make sure your pups are well taken care of and have a great social experience. Our staff members at Waggin’ Tails are Canine CPR Certified and avid dog lovers. All of our staff is encouraged to love and show affection to every dog as if they are their own. The dogs have always been and will always be our top priority.
