$25/dog is non-refundable for any reason. This is a holding fee to guarantee their spot
You must cancel no later than 7 days before the check-in date to receive a full refund minus the $25 non-refundable fee.
Deposits for reservations cancelled within 7 days of check-in will be forfeited. Any refunds given past that date may be offered as store credit at Waggin’ Tails discretion ONLY if we are able to re-book the cancelled kennel/vacancy.
We recommend booking ASAP to ensure your spot. Once we reach capacity, we will take a waitlist on a first-come first-serve basis based on cancellations.
Daycare
Daycare reservations will be REQUIRED
Friday 9/1 and Saturday 9/2.
Daycare will be NOT be available 9/3 and 9/4.
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Summer Boarding/Daycare PSA
Summer is here, and we want to remind everyone that we will most likely reach capacity EVERY WEEKEND from now until Labor Day. We strongly recommend putting Summer Boarding reservations in at least 2 weeks in advance to ensure a spot.
Once we reach capacity, requests will not be able to be submitted online. If you receive that error and would like to be put on our waitlist, please give us a call directly. As we receive cancellations, we will contact those in waitlist order to fill the vacant spots.
While we would love to take everyone, we only have a limited number of kennels for pups to stay overnight.
Please remember to provide enough food for their stay in a resealable container (please no full size open bags), and their medications/supplements in their original bottles with clearly legible labels/required dosages.
Daycare Reservations
While we don’t require Daycare reservations Monday-Friday, we STRONGLY recommend calling ahead if you plan to arrive AFTER 10am and do NOT have a reservation. We do have a daily capacity, so we cannot always guarantee Daycare space, especially on busier days like Thursdays and Fridays.
Daycare reservations are ALWAYS REQUIRED on Saturdays. REMINDER – Any no-shows or cancellations after 9am will be charged a Daycare credit (either invoiced or taken from their package). This is to ensure we don’t turn pups away for no reason.
Medication/Supplement/Belonging PSA
Medications/Supplements
All Medications AND Supplements must be provided IN THEIR ORIGINAL PACKAGING. We also cannot alter the dosage from the packaging without a prescription from your Veterinarian.
This includes things like pro-biotics, joint supplements, over the counter allergy medications, calming/hemp supplements, fish oil, digestive assistants, etc.
We have had a drastic increase of pet parents providing supplements for their pups mixed in to their pre-measured food bags or separated into baggies instead of in their original bottles. We CANNOT give these to your dogs. If we can’t identify what we are giving them, we have to remove it from the bags and store separately until pick-up.
This is a Department of Agriculture requirement that we strictly follow. This is for the safety of your pet, as if they have a medical emergency and we can’t identify what was given to them, that can affect the outcome of their medical care. Giving these to your pups without their proper labels and us logging their dosage and frequency can cost us our animal care license and we do not allow ANY exceptions.
Belongings
We have also had an increase in pet parents providing their dog’s food in the purchased original non-resealable bag. It is very important that all food provided to us be in something resealable in order for us to safely store the food.
PLEASE DO NOT BRING YOUR PUP’S FOOD IN THE ORIGINAL FULL-SIZE (10+ lbs) NON-RESEALABLE BAG. These are incredibly challenging for us to store safely and prep your pup’s meals.
The following are acceptable forms of food packaging:
1. The purchased bag (10lbs or less) as long as it has a zipper for an air-tight seal
2. Pre-measured ziplock sandwich bags
3. Gallon ziplock bags
4. Any form of tub that creates an air-tight seal (tub must be in good condition with working latches)
We also strongly recommend providing an extra meal or two in case your flight is delayed or any other reasons that you are unable to pick up your pup as planned. Any dry food or wet food provided by us may be added for an additional charge.
We appreciate your understanding and cooperation.
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We also try to post daily on Facebook and Instagram for you to see awesome pictures of your pups playing and enjoying their time in daycare!
Meet Brayleigh, our Tail Wagger of August! Bray-Bray (as we like to call her) is a 4.5 year-old GORGEOUS Golden Retriever. She first started coming for Daycare back during COVID shut downs, and has been with us ever sense! Brayleigh’s favorite daily activities are lounging in front of the AC, laying her head on our laps for love, and letting us style her adorable mo-hawk. Her best friends are Izzie the Beagle mix, Cookie the Corgi, and Eddy the Great Dane mix.
Thank you Julie and Chet for being so supportive of our small business over the years and sharing Bray-Bray with us!
Thank you for supporting our small business!
Waggin’ Tails is very proud to be family owned and operated. Bri, Kellen, and Melissa strive every day to make sure your pups are well taken care of and have a great social experience. Our staff members at Waggin’ Tails are Canine CPR Certified and avid dog lovers. All of our staff is encouraged to love and show affection to every dog as if they are their own. The dogs have always been and will always be our top priority.
